You may return up to 10% of your original order for a refund, no fewer than 15 days
prior to your game date. Tickets must be returned to the Group Sales Department by this
deadline. Refunds will be issued onto the purchasing credit card or by check.
Catering is provided exclusively by Delaware North Sportservice. Menus are available
upon request from the Group Sales Department or Delaware North Sportservice. For
catering related questions, please call 410-659-0812.
Gift certificates are available for purchase through the Group Sales Department or the
Box Office. They can be redeemed for future game tickets, at Oriole Park concession
stands and merchandise stands. Gift certificates are redeemable for one year from the
issue date and are available in denominations of $1, $5, $10, $20, $25 and $50.
The Orioles make every effort to play each game on its scheduled date. Should weather
cause the postponement of the game, an announcement will be posted on Orioles.
com and be communicated by local media. A game-specific exchange policy will be
announced at that time or shortly thereafter.
Make your group outing extra special with an in-game visit from the Oriole Bird. Bird
visits are $75 and all proceeds will benefit the Baltimore Orioles Charitable Foundation.
There are a limited number of visits for each game.
General parking is available on a day of game basis in Lots F, G and H. Limited parking
may be offered in Lots B and C on a first-come, first-served basis, subject to availability.
Bus parking may be purchased in advance of your group outing for $25. Please order at
least 10 business days prior to your game to allow for delivery of the parking pass. Bus
parking is also available day of game for $30.
Full payment is required no later than 30 days after receiving your group invoice. Tickets
will be issued once final payment has been received.
To arrange a former player appearance for your group event at Oriole Park, please
contact Jennifer Steier, Orioles Alumni Affairs Assistant, at 410-547-6144 or
Fans may recognize that special persons birthday or anniversary on Oriole Parks
centerfield video board. Please call 888-848-BIRD at least 48 hours in advance to
schedule your Scoreboard Surprise. Scoreboard Surprises are $25 and all proceeds will
benefit the Baltimore Orioles Charitable Foundation.
A Scoreboard Welcome is complimentary with your group ticket purchase. You may
provide your groups name to your Group Sales Representative when reserving your
ballpark outing. Subject to approval, this name will appear on the centerfield video board
at the end of the 2nd inning.
The following are trademarks or service marks of Major League Baseball entities and may be used only with permission of Major League Baseball Properties, Inc. or the relevant Major League Baseball entity: Major League, Major League Baseball, MLB, the silhouetted batter logo, World Series, National League, American League, Division Series, League Championship Series, All-Star Game, and the names, nicknames, logos, uniform designs, color combinations, and slogans designating the Major League Baseball clubs and entities, and their respective mascots, events and exhibitions.