Detroit Tigers Postseason Information


2016 Postseason Refund Policy

Season, Partial Season, and Suite Ticket Account Holders:

The amount paid for unplayed games will be automatically applied to your season ticket account for use towards the renewal of your season tickets for the subsequent season. If desired, refunds must be requested online. Specific instructions regarding how to request a refund for unplayed games will be emailed to season ticketholders immediately following the Detroit Tigers conclusion of postseason play or elimination from the potential for postseason play. Account holders will then have (3) three business days in which to request a refund of unplayed games. No further refund requests will be honored after this point. REFUNDS WILL BE ISSUED ONLY TO THE TICKET ACCOUNT HOLDER OF RECORD BY THE SAME METHOD AS THE POSTSEASON PAYMENT WAS MADE. If your postseason purchase was paid with multiple credit cards, multiple checks, or a combination of both, every effort will be made to refund by the original payment method to the account holder of record. (Exceptions will apply at the discretion of the Detroit Tigers.) DO NOT return tickets to the Detroit Tigers, as the barcodes on these tickets have been disabled, and these tickets have no value. Following the conclusion of the 2016 postseason, please allow 4-5 weeks for refund processing if applicable. Processing/Shipping & Handling fees are non-refundable.

Other Ticketholders:

In the event the game indicated on the face hereof is not played, the price of this ticket will be either credited to the account holder of record or refunded to the ticket holder as follows:

  1. Season Tickets - marked "SEASON" on the front of the ticket will be automatically credited to the applicable season ticket account. You will receive a refund only if you respond within (3) business days to the refund request instructions emailed to the account holder of record immediately following the conclusion of Detroit Tigers postseason play. REFUNDS WILL BE ISSUED ONLY TO THE TICKET ACCOUNT HOLDER OF RECORD. Please allow 4-5 weeks for refund processing. Per order Processing/Shipping & Handling fees are non-refundable. Season tickets SHOULD NOT be returned and will have no cash value.
  2. Tickets issued through Major League Baseball's Office and through their Broadcast Partner's Offices - marked "MLB" on the front of the ticket will receive an automatic credit for any unplayed post-season games. MLB/Broadcast Partner's tickets SHOULD NOT be returned and will have no cash value.
  3. Tickets issued through any of the Participating or Non-Participating Major League Clubs marked "CLUBS" on the front of the ticket will receive an automatic refund from the Club that issued the tickets. Club tickets SHOULD NOT be returned and will have no cash value.

WARNING: Tickets for the 2016 Division Series, League Championship Series and World Series are being distributed for you or your organization's personal use. Tickets are not to be resold for a premium in excess of any amount allowed by federal, state or local law. Persons who sell or offer tickets for sale on game premises will be removed and prosecuted and could lose future rights to purchase tickets from this organization.

Tickets.com Internet Purchasers:

Ticket holders who purchased individual game tickets through Tickets.com via the Internet will receive an automatic refund through a credit issued to the credit card used for the original ticket purchase. The actual ticket will have no cash value AND SHOULD NOT BE RETURNED. Ticket holders who purchased individual Postseason games (Not Part of a Series Strip) will be refunded the per ticket convenience fee for any games unplayed. Per Order Processing, Shipping & Handling fees, and Per Series fees are non-refundable for games purchased as part of a Series Strip.

Comerica Park Ticket Office Purchasers:

Ticket holders who purchased individual game tickets at Comerica Park must mail the entire ticket along with their name, address, email address, and daytime telephone number to: Detroit Tigers Ticket Services, Comerica Park, 2100 Woodward Avenue, Detroit, Michigan 48201. Please allow 4-5 weeks for refund processing. Please return tickets by DECEMBER 1, 2016. When returning via mail, tickets must be returned by Certified Mail, Return Receipt Requested, or express packaging with tracking capability. The Tigers are not responsible for tickets mailed to Comerica Park and not received unless the ticket holder has proof of receipt by the Detroit Tigers.

WARNING: Tickets for the 2016 Division Series, League Championship Series and World Series are being distributed for you or your organization's personal use. Tickets are not to be resold for a premium in excess of any amount allowed by federal, state or local law. Persons who sell or offer tickets for sale on game premises will be removed and prosecuted. THE DETROIT TIGERS WILL NOT REFUND ANY TICKETS OBTAINED FROM A SECONDARY SALE OF THE ORIGINAL PURCHASED TICKET.

tigers.com Individual Tickets purchasers:

Ticket holders who purchased postseason individual game tickets through Tigers.com via the Internet will receive an automatic refund through a credit issued to the credit card used for the original ticket purchase within 5 weeks after the conclusion of the 2016 season. The actual ticket will have no cash value AND SHOULD NOT BE RETURNED. Per Order Processing, Shipping & Handling fees, and Per Series fees are non-refundable for games purchased as part of a Series Strip.

WARNING: Tickets for the 2016 Division Series are being distributed for you or your organization's personal use. Tickets are not to be resold for a premium in excess of any amount allowed by federal, state or local law. Persons who sell or offer tickets for sale on game premises will be removed and prosecuted and could lose future rights to purchase tickets from this organization. DETROIT TIGERS WILL NOT REFUND ANY TICKETS OBTAINED FROM A SECONDARY SALE OF THE ORIGINAL PURCHASED TICKET.