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Ground Rules

Aisles & Aisle Etiquette

For the safety and enjoyment of other guests, Rogers Centre and the Toronto Blue Jays ask that you please do not sit or stand in the aisles. Aisles must be kept clear at all times.

While the game is on and ball is in play here at Rogers Centre, fans are asked to wait at the top of the seating section aisles until there is a break. This is not only for the safety of our fans due to the possibility of foul balls entering the stands, but also considered a courtesy to those who are seated.

Alcohol

The Toronto Blue Jays, Rogers Centre and Aramark Sports and Entertainment are committed to promoting and ensuring responsible alcoholic beverage sales and use, as outlined by "T.E.A.M." - Techniques for Effective Alcohol Management. Our goal is to create a safe, enjoyable and family-friendly environment where alcohol service and consumption is managed thoroughly.

Alcoholic beverages can only be purchased from authorized vendors once inside Rogers Centre and guests may not bring or leave the facility with any alcohol. All guests that appear to be 30 years of age or younger will be asked to provide proof of age for each transaction. Upon request for proof of age, guests must produce a valid form of photo identification.

Guests may have no more than two alcoholic beverages in their possession at any time. In-seat hawkers are restricted to serving only one (1) alcoholic beverage per guest. Alcohol service in all concession stands, luxury suites and TD Comfort Clubhouse will conclude at the end of the seventh inning. The Toronto Blue Jays, Rogers Centre, and its concessionaire (Aramark Sports and Entertainment) reserve the right to discontinue alcohol service for guests.

Guests found with unauthorized alcohol can have their ticket confiscated and be removed from Rogers Centre without compensation. There are designated alcohol-free seating sections on each level of the building for Toronto Blue Jays games. They are: 100-Level - 142/141, 200-Level - 237/238, 500-Level - 520/521 (First 14 rows only).

The following may result in ejection from Rogers Centre and/or possible prosecution:

  • Attempting to use fraudulent identification
  • Public intoxication
  • Purchasing alcohol for a minor
  • A minor attempting to purchase or found to be in possession of alcohol
  • Anyone found in possession of alcohol after being given a warning not to consume or purchase any

Animals

The Toronto Blue Jays welcome certified service animals utilized by guests with disabilities into Rogers Centre.

Autographs

Players and coaches from both the Blue Jays and the visiting team do take time to sign autographs occasionally, but we kindly ask that fans respect their need to prepare for that day's game. Fans interested in obtaining an autograph from their favourite player are permitted at the bottom of the 100-Level aisles from the time the gates open until 45 minutes prior to gametime, however, consideration should be given to guests possessing tickets for these areas. Guests must then return to their ticketed seats after this period. Fans bringing bats for autographs will be instructed to check these items at one of our Guest Services locations at this time.

Fans wishing to obtain autographs from specific players should mail their request, including a self-addressed stamped envelope to the player's attention, to:

  • Toronto Blue Jays Baseball Club
  • Attn: Player/Coach's Name
  • 1 Blue Jays Way, Suite 3200
  • Toronto, ON M5V 1J1

Please keep in mind that if you do send in an item to be signed, you do so at your own risk. Players and coaches receive a tremendous amount of fan mail and we cannot guarantee a response. The Toronto Blue Jays and its players and staff are not responsible should the items fail to be returned.

Fans may keep any baseball hit into the stands as long as they do not interfere with the safety and concern of others. However, Blue Jays staff members are unable to obtain autographs from players on those balls for the fans.

Bags

Guests are welcome to bring their bags inside Rogers Centre when they attend Toronto Blue Jays games. Soft-sided bags such as diaper bags, small backpacks and small purses are permitted, whereas hard-sided coolers, bags and containers are not. In accordance with Major League Baseball security regulations, any bag larger than 16 inches by 16 inches by 8 inches will not be permitted into Rogers Centre. All bags will be thoroughly inspected before they are allowed inside the facility. MLB approved bins will be used at inspection points, and bags and their contents must fit without assistance, modification or adjustment. To ensure guest safety, the Toronto Blue Jays reserve the right to inspect any bags or articles prior to entry into Rogers Centre and may refuse admittance of any item deemed hazardous, inappropriate, offensive or suspicious.

Bank Machines/ATMs

Bank machines are available throughout Rogers Centre for our guests' convenience and located in the following areas:

  • 100-Level - near Sections 116, 120, 127, 135
  • 200-Level - near Sections 210, 213, 221, 235, 239
  • 500-Level - near Sections 516, 530
  • Exterior of Rogers Centre - Northern Facing (between Gates 1 and 15)

Banners

The Toronto Blue Jays encourage guests to show their team pride and welcome support demonstrated through homemade banners and signs. Guests are welcome to bring banners to Rogers Centre provided they do not interfere with the game, your fellow guests' enjoyment of the game or carry disparaging, commercial, political or obscene messages. Banners cannot block or cover any current building signage.

Batter's Eye

Black netting covers parts of certain outfield seating sections (Sections 101, 142 & 143) on the 100 Level. It is intended to give the batter a clear and unobstructed view of the baseball as it leaves the pitcher's hand. The Batter's Eye is off limits to all individuals, save for television camera operators.

Bottles/Containers

Plastic bottles holding 600 ml or less will be permitted in Rogers Centre. This does not include liquor or beer. Outside alcohol is strictly prohibited from entering Rogers Centre. Plastic bottles holding more than 600 ml and glass bottles are prohibited.

Cameras

The Toronto Blue Jays welcome cameras for the purposes of still photography, provided their use does not interfere with other guests' enjoyment. Video cameras are permitted inside the facility, but taping of any game footage is strictly prohibited. The Toronto Blue Jays and Rogers Centre reserve the right to request that guests discontinue filming or taking pictures on Rogers Centre property. The Toronto Blue Jays and Rogers Centre are not responsible for lost or stolen belongings. As such, we ask that guests not leave equipment unattended. Disposable cameras and film are available at concourse shops and vending machines throughout Rogers Centre.

Code of Conduct

Rogers Centre is committed to creating a safe, comfortable, and enjoyable experience for all guests. The stadium is committed to ensuring that:

  • Guests will enjoy their Rogers Centre experience free from foul/abusive language or obscene gestures
  • Guests will refrain from displays of affection inappropriate in a public family setting
  • The progress of the game/event will not be disrupted by guests' actions or by unauthorized persons entering the playing field/event area or restricted areas
  • Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner
  • Guests will present their ticket when requested and sit only in their ticketed seat
  • Inappropriate or indecent clothing will not detract from the guest experience

*Failure of guests to adhere to these policies may result in the denial of admission to or immediate removal from the stadium without refund.

Emergency Evacuation

All Toronto Blue Jays and Rogers Centre personnel have been trained and instructed to assist guests in evacuating the stadium. In the event of an emergency at Rogers Centre, guests are asked to remain calm and follow instructions given via the public address system, uniformed game staff and security, police and medical personnel. During emergencies, guests should not use elevators; instead, guests will be directed to exit Rogers Centre using the stairs or ramps. Guests are also encouraged to take the following steps in the event of an emergency:

  • Be aware of your location inside Rogers Centre at all times
  • Identify the two exits located nearest to your seats

Fan Interference

For the safety and enjoyment of all, guests are reminded not to interfere with a ball in play or a player during a game. Those who fail to follow this policy may be subject to immediate ejection from Rogers Centre. Fans are welcome to keep any ball landing in seating sections as long as they do not interfere with the safety and concern of others.

Food & Beverage Policy

Rogers Centre allows guests to bring food into the stadium as long as the items are wrapped, bagged or left inside a container to avoid spillage. Food containers must be soft-sided and small enough to fit under the guest's seat.

Gang Colours/Clothing

In cooperation with the Toronto Police Service, guests wearing known gang clothing and/or colours will not be permitted into Rogers Centre. Guests will be automatically asked to leave the premises, as noted on signs posted at gate entrances.

In/Out Privileges

Security reasons preclude Rogers Centre from allowing in/out privileges to individuals who choose to leave the building. Exceptions can be made in special circumstances through our guest service locations.

Noisemakers

Musical instruments and any type of noise-making devices are prohibited inside Rogers Centre. Any exceptions will be at the discretion of Rogers Centre and the Toronto Blue Jays.

Objects Thrown In Seating Area

For obvious safety concerns, guests are not permitted to throw any objects around or within the Rogers Centre seating areas (e.g., baseballs, beach balls, shoes, seat cushions, hats, food, drinks, ice, coins, etc). Failure to adhere to this policy may result in ejection from the stadium.

Offensive Clothing

Clothing with offensive language or indecent graphics is prohibited in Rogers Centre. Offenders may be denied entry into or possibly ejected from the stadium.

Prohibited Items

The Toronto Blue Jays and Rogers Centre make every effort to accommodate guests as much as possible when it comes to allowing items that will enhance their experience while inside the stadium. However, the following items are prohibited at Rogers Centre:

  • Large handbags, knapsacks, etc., exceeding 16" x 16" x 8"
  • Hard-sided coolers
  • Alcoholic beverages
  • Sticks (including signs attached to sticks) ,golf ball retrievers
  • Offensive, political or other non-event related banners or signs
  • Laser pens
  • Pressurized air horns
  • Glass bottles
  • Plastic bottles larger than 600 ml.
  • Projectiles that can cause injury or disruption of a game or event
  • Frisbees, Beach balls or other inflatable objects **
  • Brooms
  • Weapons, fireworks and other illegal substances
  • Squirt guns
  • Stools or folding chairs
  • Oversized costumes, mascot apparel
  • Full face masks
  • Gang colours or clothing
  • Clothing with offensive statements
  • Noisemakers

All alcohol, drugs and weapons will be seized.

** Rogers Centre has the authority to prohibit any other item/s deemed to be a security risk.

Railings

For the safety of everyone at the ballpark, guests are asked to refrain from sitting, standing or leaning on stadium railings.

Security Measures

In order to provide our guests with a safe environment, the following security measures may be in effect:

  • Searches at all entry gates will include the inspection of all items that are carried into the stadium. Everyone entering may be subject to full searches of your person, also known as "pat down" searches and or wand searches.
  • Searches may cause delays in entering the stadium and we encourage everyone to arrive early. Those patrons who do not carry any item into to the stadium will enter the stadium more rapidly than those who bring items in with them. You are encouraged to leave belongings in your vehicle or at home whenever possible.
  • Law enforcement personnel will be present at all entrances and throughout the facility along with our staff to ensure your safety. Thank you for your patience and cooperation in making your experience at Rogers Centre safe and enjoyable.

Smoking Regulations

Since January 2006, Rogers Centre has been a smoke-free environment, in compliance with the Province of Ontario's Smoke-Free Ontario Act. Smoking is not permitted at any level in the building. Security issues preclude us from allowing guests back into the building if they choose to exit. Those leaving the facility to smoke will not be permitted re-entry to the stadium.

Solicitation & Distribution of Literature

Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handballs, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted materials, without advance written permission from Rogers Centre and the Toronto Blue Jays Baseball Club.

Stadium Rules/Standard of Conduct

Copies of the Stadium Rules and Standards of Conduct are posted in a variety of locations throughout Rogers Centre (including in proximity to building entrances). The text of the policy as of January 1, 2009 is as follows:

  • A valid ticket must be produced upon entry to the stadium and at any time thereafter upon request. Rogers Blue Jays Baseball Partnership ("Blue Jays") and/or Rogers Stadium Limited Partnership (collectively, the "Management") reserves the right, without compensation or refund of admission price to refuse any person admission to the stadium, or to remove such person from the stadium, (i) if the person uses language or exhibits conduct which, in the opinion of Management, is abusive, illegal or objectionable or might otherwise interfere with the reasonable enjoyment of others, (ii) if, in the opinion of the Management, the person's ticket is not valid, or (iii) if the person brings into the stadium any restricted items, including, without limitation, alcohol, illegal drugs, chemicals, bottles, cans, weapons of any kind, large bags, knapsacks or hard-sided coolers or briefcases (list of restricted items subject to change at any time in the discretion of the Management). Each person wishing to enter the stadium consents to Management's reasonable examination of his or her person and/or belongings to ensure compliance with the foregoing.
  • Each person entering the stadium grants to the Management, their corporate affiliates, agents, broadcasters, business associates and/or sponsors (collectively, the "Authorized Parties") the absolute and irrevocable right to utilize that person's voice, image and/or likeness in connection with any transmission, retransmission or reproduction in whole or in part of the game to which such person is admitted. Each person entering the stadium further grants to the Authorized Parties the absolute and irrevocable right to use that person's voice, image and/or likeness for any purpose whatever, including on merchandise and in Blue Jays advertising, without restriction, and regardless of medium. Each person entering the stadium thereby waives all rights of inspection or approval regarding any use of his/her voice, image or likeness and any right to remuneration therefore, and releases and discharges the Authorized Parties from any and all claims and demands arising out of or in connection with the use of his/her voice, image or likeness, including, without limitation, any and all claims for invasion of privacy, right of publicity or defamation.
  • Each person entering the Stadium agrees that: (A) he/she shall not transmit or aid in transmitting any information about the game or event that he/she is attending, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the game or event (collectively "Event Information"), (B) Blue Jays is the exclusive owner of all copyrights and other proprietary rights in all baseball games and event information in respect of such baseball games, and (C) all photographs and recordings created by him/her are for personal use only.
  • WARNING: Each person entering this stadium voluntarily assumes all risks of any injury or other loss to person and property occurring during his/her presence at the stadium and/or incidental or related to the event being held or game being played at the stadium, as applicable, at or about such time (including, without limitation, injury suffered from balls, bats or other objects projected into or within the stands), and releases the Management, Major League Baseball, the Commissioner, the participating teams, the performing acts and their respective agents, corporate affiliates and employees from and all liability therefore, regardless of whether such injury or loss occurs before, during or after the actual performance of the event or playing of the game, as applicable, and whether such injury or loss is caused by any person's negligence or otherwise. PRIOR TO, DURING AND FOLLOWING BASEBALL GAMES, INCLUDING DURING ALL BATTING PRACTICES, FIELDING PRACTICES AND WARM-UPS, ITEMS SUCH AS BASEBALLS, BATS AND FRAGMENTS THEREOF MAY BE THROWN OR HIT INTO THE STANDS AND CAUSE SERIOUS INJURY. FOR EVERYONE'S SAFETY, PLEASE STAY ALERT AND BE AWARE OF YOUR SURROUNDINGS.

Copies of the most current Stadium Rules and Standards of Conduct are available at Gate 9 or by calling 416-341-1000.

Ticket Holder Agreement

The following agreement is entered into between each ticket purchaser and Rogers Blue Jays Baseball Partnership. It is printed on the back of each physical ticket issued and accompanies all Rogers Video and Print @ Home orders.

This ticket is a revocable licence issued to the buyer and/or bearer (the "Holder") by Rogers Blue Jays Baseball Partnership (the "Club") under the terms set forth below. By using this ticket, the Holder accepts the terms, including all rules and standards of conduct posted in or about Rogers Centre. The Holder is responsible for any violation of the terms of this licence. A violation of this license will give the Club the right to seize the ticket, cancel the Holder's ticket account and/or refuse admission to or eject the Holder from Rogers Centre, in each case with or without refund. The Holder acknowledges that damages may not be an adequate remedy for breach of this license and consents to injunctive or other relief which may be sought to enforce same.

This ticket permits the Holder to enter the publicly-accessible areas of Rogers Centre at times determined by the Club, attend the Toronto Blue Jays ("Jays") game identified on the ticket and sit in the seat location identified on the ticket. This ticket must be produced upon entry to Rogers Centre and upon request anytime thereafter to confirm its validity and the Holder's right to access Rogers Centre and/or its seating/suite areas during game periods. No re-entry into Rogers Centre will be permitted. No alcohol, illegal drugs, chemicals, bottles, cans, weapons, large bags, knapsacks or hard-sided coolers or briefcases will be permitted into Rogers Centre. By seeking entry to Rogers Centre, the Holder consents to a reasonable search of his/her person and belongings by the Club and/or Rogers Centre. The Holder agrees not to use language or engage in conduct that is abusive, illegal or objectionable or might otherwise interfere with the applicable game or any ancillary activities or with the reasonable enjoyment of others. The Club reserves the right to change the foregoing security policies without notice.

Any sale, resale or transfer of this ticket in any manner contrary applicable law or regulation, or at a price greater than the price printed on the front, as well as any attempt at any of the foregoing, is strictly prohibited. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit and may not be honoured. This ticket may not be used for advertising, promotion or any other trade or other commercial purpose without the prior written consent of the Club.

THE HOLDER AGREES NOT TO TRANSMIT OR AID IN TRANSMITTING ANY INFORMATION ABOUT THE GAME, INCLUDING, BUT NOT LIMITED TO, ANY ACCOUNT, DESCRIPTION, PICTURE, VIDEO, AUDIO, REPRODUCTION OR OTHER INFORMATION CONCERNING THE GAME. THE HOLDER AGREES THAT THE CLUB IS THE EXCLUSIVE OWNER OF ALL COPYRIGHTS AND OTHER PROPRIETARY RIGHTS IN THE GAME AND GAME INFORMATION. THE HOLDER GRANTS THE CLUB, THE OPPOSING CLUB AND THEIR AGENTS AND LICENSEES THE UNRESTRICTED RIGHT TO RECORD THE HOLDER'S VOICE, IMAGE AND/OR LIKENESS BY ANY MEANS AND TO USE THE RECORDING(S) FOR ANY PURPOSE, COMMERCIAL OR OTHERWISE, WITHOUT ANY FURTHER PERMISSION OR REMUNERATION.

WARNING: PRIOR TO, DURING AND FOLLOWING THE GAME, BASEBALLS, BATS, BAT FRAGMENTS AND OTHER OBJECTS MAY BE THROWN OR HIT INTO THE STANDS. PLEASE STAY ALERT AND BE AWARE OF YOUR SURROUNDINGS. IF YOU ARE CONCERNED WITH YOUR SEAT LOCATION PLEASE CONTACT ANY CUSTOMER SERVICE REPRESENTATIVE FOR AN ALTERNATE SEAT LOCATION, SUBJECT TO AVAILABILITY. The Holder voluntarily assumes all risks and danger of any injury or other loss incidental to the sport of baseball (including injury from balls, bats or other objects projected into or within the stands), all associated activities and/or his/her attendance at Rogers Centre. The Holder releases the Club, the owner of Rogers Centre, Major League Baseball ("MLB"), the Commissioner of MLB, the opposing club and their affiliates, agents and employees (including players) from any and all liability, regardless of whether such injury or loss occurs before, during or after the playing of the game and whether such injury or loss is caused by any person's negligence or otherwise. LIMITED EXCHANGE POLICY: This ticket bears no cash value. In the event a game is not played or completed (as defined by MLB, i.e. 4 1/2 innings if the Jays are ahead and five full innings if the Jays are behind or the game is tied) on the date specified on the ticket, the ticket may be exchanged for a same-priced ticket for any regular season Jays home game within the same season as the game identified on the ticket, subject to availability. For more information call the Club's ticket office at 416-341-1234.

Trespassing

Any fan venturing onto the playing field before, during or after a game or event will be subject to criminal prosecution under the criminal code.

Video Surveillance

In order to operate a secure and responsible facility, CCTV surveillance cameras are in use throughout Rogers Centre.